The age of the customer...
...and what it means for your communications
The age of the customer...
...and what it means for your communications
In a year-on-year report we have surveyed the ways in which customers are interacting with companies today.
- Communication preferences
- The ideal customer experience
- Pet hates
- What happens if you get it wrong
- Who’s getting it right & who needs to improve
Read the report for insights that will help you to create a great customer experience.
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